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Sur Ergologique, nous souhaitons sensibiliser et conseiller les concepteurs d'interfaces web, et d'interfaces utilisateurs en général, sur les nécessités en ergonomie et utilisabilité.

Citations

- Alan Cooper -

[..] I find myself in the situation that people know I am a critic of Usability. I'm not a critic of Usability because I think it doesn't work. No. It's like being a critic of chemotherapy because it would be better if we could prevent cancer rather than have to use highly draconian measures to cure it.

- Alan Cooper -

The main difference between marketing personas and design personas is that the former are based on demographics and distribution channels, whereas the latter are based purely on users. The two are not the same, and don't serve the same purpose. The marketing personas shed light on the sales process, whereas the design personas shed light on the development process.

- Albert Einstein -

Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world.

- Albert Einstein -

Things should be made as simple as possible, but not simpler.

- Albert Einstein -

La théorie, c'est quand on sait tout et que rien ne fonctionne. La pratique, c'est quand tout fonctionne et que personne ne sait pourquoi. Ici, nous avons réuni théorie et pratique : rien ne fonctionne... et personne ne sait pourquoi !

- Antoine de St Exupéry -

La perfection est atteinte non pas quand il n'y a plus rien à ajouter, mais quand il n'y a plus rien à retirer !

- Beth Mazur -

Favorite World Company?
Apple.
I couldn't throw away the packaging for my iPod; it was beautifully done. Now that's experience design.

- Beth Mazur -

If you have competition, you need usability. If you don't have competition, you still need usability.

- Beyond user centred design -

UCD: User-Centered Design

- Bill Cosby -

I don't know the key to success, but the key to failure is trying to please everybody !

- C.A.R. Hoare. -

There are two ways of constructing a software design. One way is to make it so simple that there are obviously no deficiencies. And the other way is to make it so complicated that there are no obvious deficiencies.

- Colin Burns - IDEO -

There are no stupid folks out there, just stupid designers.

- David Hellsing -

Since when did standards become a user-end issue? And how would you explain to your client that some customers can't browse the site properly because they are not in the web standards club? Real world clients don't care about browsers, they care about customers. And your job as a developer must be to give them the best possible experience, no matter what browser they use.

- Dirk Knemeyer -

Great design requires a strong vision. Contrary to currently-accepted dogma, great design is often driven by one key individual who has the skill and experience to distill very complicated problems and contexts into elegant solutions that speak directly to the very essence of the challenge they are faced with.

- Donald A. Norman -

Poorly designed objects can be difficult and frustrating to use. They provide no clues or sometimes false clues. They trap the user and thwart the normal process of interpretation and understanding. Alas, poor design predominates.

- Donald A. Norman -

Usability is always secondary. It's never the most important thing about an experience. I will accept poor usability if I get what I need, if the total experience is great. I will reject perfect usability if I am not rewarded with a useful, engaging experience.

- Donald Norman -

Beauty and brains, pleasure and usability - they should go hand in hand.

- Donna Maurer -

Rich Internet applications (RIAs) can provide opportunities to design much better user experiences. They can be faster, more engaging and much more usable. However, this improvement is not without its downside—RIAs are much more difficult to design than the previous generation of page-based applications.

- Edward R. Tufte -

When principles of design replicate principles of thought, the act of arranging information becomes an act of insight.

- Fast Company -

In a 2002 poll, the Consumer Electronics Association discovered that 87% of people said ease of use is the most important thing when it comes to new technologies.
"Engineers say, 'Do you know how much complexity we've managed to build in here?' But consumers say, 'I don't care. It's just supposed to work!' " says Daryl Plummer, group vice president at Gartner Group.

- Gerard Kleisterlee - Président de Philips Electronics -

We need to make sure technology is accessible to everyone, regardless of their comfort level. Consider the possibilities if we as an industry took just a small portion of our traditional R&D budgets - averaging billions of dollars each year - and put that money into truly understanding what consumers need before putting a single dollar into developing new products. I believe our innovation levels will skyrocket, and so will our success in the marketplace.

- Jakob Nielsen -

If we leave developers to their own devices, they create complexity. It's in their genes to love creating new features. You end up with software that's mainly accessible to other geeks.

- Jakob Nielsen -

Seulement 39% des sites donnent un titre explicite à la fenêtre de l'explorateur lors du chargement de leurs pages. C'est dommage pour eux, car c'est un critère très important pour le référencement.

- Jakob Nielsen -

We always find great usability difficulties when overseas users have to use the sites. It's several things: the language, the culture, and the translation have been done poorly. It may be a very good translation of the words, but the navigation may not translate.

- Jeffrey Zeldman -

The bad news is that college and university design curricula are still mostly about everything but information architecture, usability, application design, user-focused design, accessibility, and web standards.

- Jesse James Garett -

Without users, all you've got is a dusty web serveur somewhere, idly waiting to fulfill a request that will never come.

- Jesse James Garett -

User Experience is not about how a product works on the inside (although that sometimes has a lot of influence). User Experience is about how a product works on the outside, when a person comes into contact with it and has to work with it.

- Kevin Mullet and Darrel Sano -

Simplicity plays a central role in all timeless designs. We appreciate solutions that - all other things being equal - solve problems in a clear, economical, fashion. The most powerful designs are always the result of a continuous process of simplification and refinement.

- Leonardo Da Vinci -

Simplicity is the ultimate sophistication.

- Luke Wroblewski -

Design is communication: the interfaces, posters, packaging, and ads that speak to potential customers. As a result, a design needs a voice. It needs a clear message. It needs a personality. This is why products "designed by committee" lack emotional resonance.

- Peter Merholz -

When Google launched, one reason it shocked the Web community was its focus on getting you to where you actually wanted to go. How could there be a successful business model in actively sending people away from your site?

Seven years and a $75 billion market capitalization later, that question has obviously been answered. The other search engines attempted to control your behavior. Google recognized that users maintain control, and to win they had to become users’ preferred choice.

- Steve Krug -

Designing, building, and maintaining a great web site isn't easy. It's like golf: a handful of ways to get the ball in the hole, a million ways not to. Anyone who gets it half right has my admiration.

- William Hudson -

You can design for all of the people some of the time. You can design for some of the people all of the time. But you can't design for all of the people all of the time.

- Windows User Experience: Official Guidelines for User Interface Developers and Designers. -

Simplicity: An interface should be simple (not simplistic), easy to learn, and easy to use. It must also provide access to all functionality of an application. Maximizing functionality and maintaining simplicity work against each other in the interface. An effective design balances these objectives."